Gambling support and limits
Talk to someone
Support is available whether you want to change your gambling or are worried about someone else.
- Gambling Help Online: free, confidential support around the clock. Call 1800 858 858 or find online chat.
- Lifeline: crisis support. Call 13 11 14.
Ask for a break or an account restriction
Check the operator’s account settings or contact support to ask about deposit limits, time-outs, self-exclusion or account closure. Confirm what a restriction covers and when it takes effect; available controls can differ.
Open Spin2U to find account settings or support ↗
Set a spending and time limit before a session. Stop at the limit, avoid chasing losses and take a break if gambling becomes difficult to control.
What BetStop covers
BetStop — the National Self-Exclusion Register covers licensed Australian online and phone wagering providers. It does not cover online casino games. Do not assume registering there will close a casino account or block access to it.
For a casino account, ask its support team about the restriction you need. Independent gambling support can help you consider further steps.
